Delete your VoxNota account

How to delete your account

In the Android app

1. Open Settings.
2. Tap Delete account.
3. Type DELETE to confirm.

On the web

1. Sign in at voxnota.com.
2. Open your Profile.
3. Choose Delete account.
4. Type DELETE to confirm.

Can't sign in?

Email privacy@voxnota.com from your account's address and we will do it for you within 30 days.

What happens next

• You are signed out at once and the account is locked on every device.
• A paid plan ends at once; the rest of the period is not refunded.
• For 30 days nothing is removed: sign in again in that time and you can restore the account with every note (it comes back on the free plan).
• After 30 days it is deleted for good and cannot be brought back.
• A guest account, one with no sign-in, is removed within the hour.

What we delete

• Your recordings, transcripts and notes.
• Your chats and search history.
• Your profile: name, email address and picture.
• Your sign-in.
• Your API tokens.
• Your usage analytics.

What we keep

• Invoices and payment records, held by our payment provider Stripe, for as long as tax law requires.
• A record that an account was deleted and when, with no name or email.
• Database backups, which expire by themselves within 30 days of the deletion.

Delete some data and keep your account

You can delete any note, with its recording and transcript, from the note's own menu in the app or on the web.